Festivon Signature Tours
(A Travel Brand Operated by Maximilian Holidays Pvt. Ltd.)
Effective Date: 20 Dec 2025
1. Our Commitment
Maximilian Holidays Pvt. Ltd., operating under the brand name Festivon Signature Tours (“Company”), is committed to promoting the health, safety, and well-being of our travellers.
While we take reasonable steps to select reputable service providers and maintain operational standards, travel inherently involves certain risks. This Policy outlines important health and safety information for travellers.
2. Traveller Responsibility
All travellers are responsible for:
- Ensuring they are medically fit to undertake travel
- Carrying necessary medications
- Complying with local laws and regulations
- Following safety instructions provided by tour leaders and local authorities
- Exercising reasonable personal care and awareness
Participation in any tour or activity is voluntary.
3. Medical Fitness & Disclosure
- Have pre-existing medical conditions
- Require special assistance
- Have mobility limitations
- Are pregnant
- Have severe allergies or dietary restrictions
- Pose a safety risk to themselves or others; or
- Require medical facilities not reasonably available during the tour.
4. Travel Insurance
Comprehensive travel insurance is strongly recommended for all international travel and may be mandatory for certain destinations.
Insurance should ideally cover:
- Emergency medical expenses
- Hospitalisation
- Repatriation
- Trip interruption
- Personal accident
- Emergency evacuation
5. Destination-Specific Health Requirements
Certain destinations may require:
- Vaccinations
- Health declarations
- Medical certificates
- Travel insurance proof
6. Communicable Diseases & Public Health
Travellers agree to:
- Comply with public health measures applicable at the destination
- Follow local quarantine or testing requirements where mandated
- Refrain from travel if diagnosed with a contagious illness that may endanger others
7. Physical Activities & Optional Excursions
Some tours may involve:
- Walking tours
- Uneven terrain
- Boat rides
- Snow or mountain environments
- Adventure or water-based activities
8. Local Infrastructure & Standards
Health and safety standards may vary across destinations.
Travellers acknowledge that:
- Medical facilities abroad may differ from those in their home country
- Emergency response times may vary
- Infrastructure standards may not match those of developed nations
9. Emergency Situations
In the event of a medical or safety emergency:
- Travellers should immediately inform the tour leader or local representative
- Local emergency services may be contacted
- Costs of treatment, evacuation, or repatriation shall be borne by the traveller or their insurer
10. Personal Safety & Conduct
Travellers must:
- Safeguard personal belongings
- Follow safety instructions during transport and excursions
- Avoid unlawful or reckless behaviour
- Respect cultural norms and local regulations
11. Force Majeure & Safety Events
Events beyond our control, including:
- Natural disasters
- Political unrest
- Epidemics
- Security threats
12. Limitation of Responsibility
While the Company takes reasonable care in selecting service providers, it does not control or operate:
- Airlines
- Hotels
- Cruise operators
- Transport providers
- Adventure operators
13. Acknowledgment of Risk
Travel involves inherent risks including, but not limited to:
- Accidents
- Illness
- Political instability
- Weather-related disruptions
- Transportation incidents
By booking a tour, travellers acknowledge and accept these risks.